Return & Refund Policy
At AVYEN, we value your trust and aim to handle every concern with fairness, care, and transparency.
Returns
We accept returns only if the product is unused, unopened, and in its original packaging.
Damaged or Incorrect Products
If your order arrives damaged, leaked, or incorrect, please contact us within 24 hours of delivery. Kindly share clear photos or a short video so we can assist you promptly.
Refunds & Replacements
Once your request is reviewed and approved, we will offer a refund or replacement in accordance with our policy. Each case is assessed carefully to ensure a fair resolution.
Used or Opened Products
For hygiene and safety reasons, we are unable to accept returns on used or opened products unless there is a confirmed product defect.
Need Help?
For return or refund assistance, reach out to AVYEN Care via WhatsApp (+92 325 7228456) or email at avyencustomersupport@gmail.com with your order details. Our team is here to help.